Introduction

American Curb Appeal ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at americancurbappeal.com or use our services. Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.

Business Information

This website is operated by American Curb Appeal, a pavement maintenance and repair company located at:

American Curb Appeal
1336 Timberlane Rd, Suite 108
Tallahassee, FL 32312
Phone: (850) 545-1776
Email: info@americancurbappeal.com

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Information

When you submit a contact form, request a proposal, or otherwise communicate with us through our website, we collect the personal information you voluntarily provide, including but not limited to:

Your full name
Email address
Phone number
Company or property name
Property address or service location
Description of your project or service needs
Any other information you choose to include in your message

Our contact forms are processed through Formspree, a third-party form handling service. When you submit a contact form, your information is transmitted to Formspree's servers and then forwarded to our business email. Formspree processes this data in accordance with their own privacy policy, available at formspree.io/legal/privacy-policy.

Automatically Collected Information

When you visit our website, certain information is collected automatically through your browser or device, including:

IP address and approximate geographic location
Browser type and version
Operating system
Referring website or search engine
Pages visited and time spent on each page
Date and time of your visit
Device type (desktop, tablet, mobile)
Screen resolution and language preferences

How We Use Your Information

We use the information we collect for the following purposes:

Responding to inquiries: To reply to your contact form submissions, phone calls, and emails about our parking lot striping, asphalt repair, sealcoating, crack sealing, concrete work, and ADA compliance services.
Providing estimates and proposals: To prepare and deliver project proposals based on the information you provide about your property and service needs.
Delivering services: To schedule, coordinate, and complete the pavement maintenance work you have contracted us to perform.
Improving our website: To understand how visitors use our website so we can improve content, navigation, and user experience.
Analytics: To analyze website traffic and visitor behavior using Google Analytics so we can make data-driven improvements.
Legal compliance: To comply with applicable laws, regulations, and legal processes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your browser.

Types of Cookies We Use

Essential cookies: Required for basic website functionality such as page navigation and form submissions.
Analytics cookies: Used by Google Analytics to collect anonymous data about how visitors use our website, including pages visited, time on site, and traffic sources. Google Analytics uses cookies such as _ga and _gid to distinguish unique users.
Performance cookies: Help us understand website performance and load times to improve your experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of our website.

Google Analytics

We use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics collects data such as your IP address (which is anonymized), browser type, pages visited, and referral sources. This data helps us improve our website and understand what content is most useful to our visitors.

Google Analytics uses cookies to collect this information. The data collected is processed by Google in accordance with their Privacy Policy at policies.google.com/privacy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

Third-Party Services

We use the following third-party services that may collect or process your data:

Formspree: Processes contact form submissions. Data submitted through our forms is transmitted to Formspree servers before being forwarded to us.
Google Analytics: Collects anonymous website usage data to help us understand traffic patterns and improve our website.
Google Maps: Embedded maps on our website may collect data about your interaction with the map according to Google's privacy policy.
Vercel: Our website hosting provider, which may collect server logs including IP addresses and request data as part of standard web hosting operations.

Each of these third-party services has their own privacy policy governing how they handle data. We encourage you to review their respective privacy policies.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: With trusted third-party service providers who assist us in operating our website and business (such as Formspree for form processing and Google for analytics), provided they agree to keep your information confidential.
Legal requirements: When required by law, regulation, legal process, or governmental request.
Protection of rights: To protect and defend the rights, property, or safety of American Curb Appeal, our customers, or the public.
Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information collected through contact forms and service inquiries for as long as necessary to fulfill the purpose for which it was collected, including to provide our services, maintain business records, and comply with legal obligations. Generally, we retain contact form submissions and customer communications for up to five years after the last interaction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to withdraw consent for data processing

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Links to Other Websites

Our website may contain links to third-party websites, such as our social media profiles on Facebook, LinkedIn, and Yelp, or our Google Business Profile. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

American Curb Appeal
1336 Timberlane Rd, Suite 108
Tallahassee, FL 32312
Phone: (850) 545-1776
Email: info@americancurbappeal.com